Hospitality & Tourism

Your guests write from different time zones and in different languages. Your assistant greets them day and night, in the language they write in.

In shortAn AI assistant for hospitality businesses answers questions about bookings, room availability, prices, transfers and guest requests on WhatsApp, Instagram and your website, 24/7 and in the guest's own language. It records bookings in your system and passes special requests to reception.
Example venue for hospitality & tourism
What we hear most

The most common problems in this industry

Booking questions at night

A message left unanswered until morning can mean a guest who books with a competitor instead.

The same questions again and again

Check-in time, parking, breakfast, transfers. Reception answers the same questions dozens of times a day.

Language barriers

Writing back and forth with international guests takes time and can lead to misunderstandings.

FAQ

Frequently asked questions

Can it integrate with my property management system (PMS)?

It can integrate with hotel management and booking systems that offer an API. We check the system you use during the discovery call.

Which languages can it reply in?

It can reply in the language the guest writes in, for example Turkish, English, German, Russian or Arabic.

Can the assistant take bookings and payments?

Yes, once it is connected to your property management system, channel manager or booking engine. It checks availability live, creates the booking directly, takes payment through a secure payment link and notifies your team. The scope depends on the systems you use.

What happens with special requests?

The assistant takes room changes and special requests, checks availability and passes the request to your team with the relevant details. With complaints, it gives a first reply and hands the conversation to reception.

Other industries

Working in a different field?

Tell us about your business. We'll plan it together.

In a free 30-minute discovery call, we talk through your processes and work out where AI would save you the most time.

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