Instagram DM Assistant
Every post that says “DM for prices” brings in dozens of messages. Your assistant replies to all of them straight away, with the same care.
What Instagram DM Assistant gives you
Messages don't wait
Even at busy times, DMs get a reply without delay, so fewer messages go unanswered.
Moves people towards a sale
It takes the conversation on to the booking, reservation or order step.
In your brand voice
It writes in your account's style, matching your preferences for tone and emoji.
Setup steps
Discovery
We look at the types of message your account receives most.
Planning
We define the reply flows and the steps that guide people onward.
Setup
We connect it to your Instagram business account through the official platform.
Measurement
We track the reply rate and how many conversations turn into appointments, and improve both.
Industries it suits
Works well alongside
WhatsApp Assistant
A question sent at night should not have to wait until morning. Your assistant replies to customers straight away, in your business's own voice.
Learn more ›A representative who talks on your siteWebsite Assistant
If visitors cannot find an answer on your site, they leave. Your assistant greets them, listens and guides them to the right next step.
Learn more ›Frequently asked questions
Are automated replies on Instagram allowed?
Yes. Assistants built on Meta's official messaging platform that serve the business's own customers comply with the rules.
Can it reply to comments too?
It can reply to comments on posts you choose, or invite the person to continue the conversation by DM. You decide which comments it responds to.
Does it work with a personal account?
No. You need an Instagram business or creator account. We can make the switch together.
Tell us about your business. We'll plan it together.
In a free 30-minute discovery call, we talk through your processes and work out where AI would save you the most time.