WhatsApp Assistant
A question sent at night should not have to wait until morning. Your assistant replies to customers straight away, in your business's own voice.
What WhatsApp Assistant gives you
Open outside working hours
Messages that arrive in the evening, at weekends or on holidays still get a reply.
Speaks with your business information
It is trained on your services, pricing policy and rules. It is not a general chatbot.
Ready to hand over to a person
When a sensitive, complex or emotional topic comes up, the conversation moves to your team.
Setup steps
Discovery
We go through your most frequent questions and your current message flow together.
Knowledge base
We turn your service, price and policy information into a format the assistant can use.
Setup
We connect it to your WhatsApp Business account and set the handover rules.
Measurement
We compare response time and conversion with the figures before setup, and make improvements every month.
Industries it suits
Works well alongside
Appointments & Reservations
Arranging times by phone, sending reminders, keeping track of cancellations. You no longer need to deal with any of it yourself.
Learn more ›Instant replies to messages and commentsInstagram DM Assistant
Every post that says “DM for prices” brings in dozens of messages. Your assistant replies to all of them straight away, with the same care.
Learn more ›Frequently asked questions
Does WhatsApp allow AI assistants?
Yes. Assistants used for a business's own customer service, appointment and order processes are allowed. On the WhatsApp Business Platform, Meta has restricted only general-purpose chatbots similar to ChatGPT. The assistants we build are specific to your business.
Can I use my existing WhatsApp number?
In most cases, yes. If your number is on the WhatsApp Business app, it may be possible to connect it to the official platform while you keep using the app. If not, the number needs to be moved to the WhatsApp Business Platform. In the discovery call we work out the best route for your number together.
What happens if the assistant gives a wrong answer?
The assistant only answers with information you have approved, and when it is unsure it hands the conversation to your team. We review conversations regularly and update the knowledge base.
How is personal data protected?
We set it up in line with KVKK (Türkiye's data protection law). That means a privacy notice, explicit consent where required, and processing only the data that is needed. We take extra precautions for special categories of data such as health information.
Tell us about your business. We'll plan it together.
In a free 30-minute discovery call, we talk through your processes and work out where AI would save you the most time.